Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and authentication credentials through our third-party authentication provider (Clerk). We may also collect optional profile information you choose to provide.

Payment Information

Payment and billing information is collected and processed by Polar, our merchant of record. We do not store complete credit card numbers or payment credentials on our servers.

Usage Data

We automatically collect information about how you interact with the Service, including:

• Pages visited and features used
• Time spent on the platform
• Design editor interactions and preset usage
• Browser type, device type, and operating system
• IP address and general location (city/region level)
• Referral source and navigation patterns

Telemetry Data

The Shaders component library may collect anonymous performance data when deployed in your applications, including:

• Performance metrics (frame rate, render times)
• Component usage patterns
• Domain name where Shaders is deployed
• Browser family and device type
• Renderer type (WebGPU or WebGL)

This data is transmitted to our servers and third-party analytics services (PostHog). Telemetry data does not include personal information, IP addresses, or user identifiers and respects Do Not Track browser settings. You may disable telemetry by setting the disableTelemetry prop.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process transactions and manage subscriptions
• Send service-related communications and updates
• Provide customer support and respond to inquiries
• Improve and optimize the Service based on usage patterns
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms
• Send marketing communications (with your consent, and you may opt out anytime)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

We use third-party services to operate the Service, including:

• Authentication: Clerk (account management and authentication)
• Payments: Polar (merchant of record and payment processing)
• Analytics: PostHog (usage analytics and telemetry)
• Hosting: Cloud hosting providers for infrastructure
• Email: Email service providers for transactional and marketing communications

These providers access your information only to perform services on our behalf and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze Service usage. You can control cookies through your browser settings, though disabling cookies may limit Service functionality.

We use both first-party cookies (set by Shaders) and third-party cookies (set by our service providers) for analytics and authentication purposes.

5. Data Retention

We retain your account information and content for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.

Aggregated and anonymized data may be retained indefinitely for analytics and improvement purposes.

6. Your Privacy Rights

General Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability (receive your data in a portable format)
• Withdraw consent for marketing communications

GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to deletion, and the right to opt out of sale (note: we do not sell personal information).

To exercise any of these rights, contact us at privacy@shaders.com. We will respond to verified requests within 30 days.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS) and secure authentication. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials. We are not liable for unauthorized access resulting from your failure to protect your account information.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@shaders.com.

10. Do Not Track

We respect Do Not Track (DNT) browser settings. When DNT is enabled, our telemetry collection will not collect data from end users of applications using Shaders components.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service. The "Last Updated" date at the top indicates when the policy was last revised.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shader Effects, Inc.
Email: privacy@shaders.com
Website: https://shaders.com